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Whatsapp Marketing Management

Oggi’s Whatsapp tool is an online platform integrated with WhatsApp that can be used as a marketing, promotional, shopping, and voting tool. It is managed by its own artificial intelligence that helps you adopt a chatbot for your business and enable round-the-clock automated customer support.

It has many features that can be used in a way that supports your business.

First feature: Send WhatsApp notifications
It provides a means of delivering messages to a number of users. Businesses are widely using this system as a push notification for their daily marketing messages. People may delay opening Facebook and Instagram notifications, but they will undoubtedly open WhatsApp notifications immediately.

Why do you use it?

  • Send bulk messages to your customers.
  • better able to deliver your message by sending pictures, videos, audio, or text.
  • Customers should be notified about new product launches or promotions.
  • Send messages to your employees.
  • Automatically send messages to your customers after they make a purchase.
  • Send short surveys to customers to ask them about their feedback.
Second feature: WhatsApp marketing campaigns .
Create an engaging brand persona for WhatsApp users by promoting your products or even launching a new product. Campaigns are sent directly to your customers; no billboards, no TV ads. Simply a WhatsApp video, text, link, image caption, or audio file.

Why do you use it?

  • Send out mass messages and advertisements.
  • Notify customers about new promotions by
  • promoting existing or new products or services
  • Customers’ Segmentation Measure and track customers’ responses to WhatsApp ads, which gives you insights into your customers’ preferences and the ability to segment them.
  • Enhance efficiency by reducing the time needed to manage your marketing campaign since it can be scheduled.
  • Allow for continuous marketing while spending as little as possible.
  • You can reach your required customers, so you choose whom to send directly.
Third feature: WhatsApp business API.
This API is a Docker, and it operates alongside with SQL databases and Cloud storage. Also all the features of WhatsApp are applied for the API user. However, the difference is that this client will run it on the company server. This integration will enable businesses to automate send and receive messages. And also integrate the API with their own company solutions (CRMs, customer care, Stock, etc.).

Why do you use it?

  • Virtualize your company.
  • Integrate your WhatsApp business with other platforms such as email, websites, and the web.
  • programmatic scheduled messaging allows you to send scheduled messages in a specific order.
  • Build relationships with customers by sending them customized messages or greetings.
  • Automatic messaging to customers or within your company that sends customized messages after each transaction or any input order
Fourth feature: Automated FAQ Menu .
FAQ Menu is a list of Frequent Asked Questions. Mostly, it is created based on what the customers frequently ask. Therefore, Businesses need to create a comprehensive list. Primarily, Automated FAQ Menu will act as the front line for the Orchestrated WhatsApp Marketing Strategy. Undoubtedly, this tool will guarantee that.

Why do you use it?

  • Programmatic Messaging

a. The FAQ menu can be programmed to send automatic responses to the clients’ sent Subject Command

  • Answering Customers’ Frequently Asked Questions

a. The FAQ menu can be pre-populated with pre-written responses to specific questions that customers may have.

b. Customize the FAQ menu by adding sub-orders to answer details about each category.

  • Optimize Your Buyer’s Journey by taking them through a step-by-step menu guide.
  • Enhance the customer service experience by answering customers’ inquiries 24/7.
  • ability to reply to customers using media such as pictures,

Ordering Platform

You don’t have a website? No worries, we have your back…

This tool ordering platform is your company’s online shop. This shop will make it easier for your customers to make their purchases through WhatsApp, and will definitely be your easiest way to increase your sales.

Why do you use it?

  • Customers simply choose the items they want to buy.
  • Customers can adjust their orders in the comments section.
  • applicable to all industries (food, apparel, markets, etc.).
  • Prepare your customers for your planned website.
fifth feature: Automated bot.
An automated bot, which is called Biba, will help businesses automate their one-to-one conversations with their customers. Through advanced artificial intelligence, the response is guaranteed to be quick, controlled, and active 24/7.

Why do you use it?

  • Automate your customer service.
  • Answering customer inquiries 24/7
  • Reduce customer service costs by hiring fewer employees to handle customer service.
  • Enhance customer service efficiency.
  • Create lead nurturing through developing a relationship with potential customers starting with the first contact with them.
  • Generate repeat sales due to constant communication.
Whatsapp Tool Other Benefits
1. Enhance products and services.
2. provide the best possible customer experience
3. Track customer satisfaction by sending short surveys with rating-based questions to your customers via WhatsApp.
4. Boost customer retention
5.    Improve business decisions
6.    Customer feedback shows you value customers’ opinions